Terms & Conditions
Welcome to our website.
Your use of this website is subject to our website’s privacy policy. Please read these terms in full carefully before you start using this Website. If you do not accept these terms of use, please do not use this Website. By using our website, you accept these terms of use in full.
Our goal is to provide you with the best shopping experience.
Nothing in these terms and conditions will:
- limit or exclude our or your liability for fraud or fraudulent misrepresentation
- limit any of our or your liabilities in any way that is not permitted under applicable law
SECURITY
We are committed to protecting your privacy. We provide safe and convenient online shopping experience. We use Secure Sockets Layer (SSL) encryption technology to ensure confidentiality and protection of your personal information transmitted to us such as your name, address, phone number, e-mail address , credit card information etc... SSL is the gold standard in internet encryption technology. Every credit card purchase you make will be safe. To make sure you are using our secure server before you submit personal financial information, look at the corner of your browser or in the address bar. If you see closed lock icon or an unbroken key(depending on your browser) then SSL is active.
Information We Gather:
We gather and store any information you provide when you register, sign in, sign up for any service/action, search, purchase products. We use your information to improve our services and ensure you with an efficient online shopping experience. We DO NOT sell, share or rent any personal information about you to any third party . Your shipping information will be provided to a third party fulfillment center to ensure delivery of your order. We do not enclose any identifying information about individual customers. These terms & conditions are not intended to benefit other third party. Our or Your rights in relation to these terms & conditions is not subject to the consent of any third party. These terms & conditions, together with our privacy policy constitute the entire relation between you and us in relation to your secured use of our website.
FRAUDULENT CHARGE PROTECTION
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50 Sovinifurnishing.com will cover the entire liability for you up to the full $50. Sovinifurnishing.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own, on purchases made at Sovinifurnishing.com while using the secure server. In the event of the unauthorized use of your credit card you must notify your credit card provider in accordance with its reporting rules and procedures.
USE OF WEBSITE
Sovinifurnishing.com and/or its licensors own all rights to sell and place offered products/materials on the website. This Website may be used for your own private purposes and in accordance with these terms of use. You must not republish material from this website(including republication on other website, sell, rent or sub-license material from the website, reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose. You must not use our website to copy, store, store, host, transmit, send, use, publish or distribute any material which consists of (or linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not use this website in any way that causes, or may cause, any damage to the website; or in any way which is unlawful, illegal, fraudulent or harmful activity. We may disclose information about you to Government Officials as in connection with an investigation to illegal activity that may expose you or us to legal liability. We may provide collection agencies with your certain information in the event of non-payment or a payment dispute. Anything you provide, submit or post to Sovinifurnishing.com, including but not limited to any reviews, suggestions, ideas, comments, messages, questions, techniques, notes, or other submissions shall be and remain the sole and exclusive property of Sovinifurnishing.com. Sovinifurnishing.com shall have the worldwide, irrevocable and transferable right to use, copy, reproduce, disclose, display, distribute, publish, transmit, sell, adapt, lease, modify or translate any material you submit by any means and in any form for any purpose without restriction. When you leave comments or reviews to Sovinifurnishing.com, you also grant Sovinifurnishing.com the right to use the name you submitted with any comment, review and any submission. You represent and warrant that you own or otherwise control all of the rights to the comments, reviews or other submissions that you post on Sovinifurnishing.com and that use of your comments, reviews or other submissions by Sovinifurnishing.com will not infringe or violate the rights of any third party.
You shall not use a false personal information and email address, pretend to be someone other then yourself or otherwise mislead Sovinifurnishing.com or third parties as to the origin of anything that you submit (including comments and/or reviews) for any reason. Do not send Sovinifurnishing.com any submissions that you do not wish to assign.
Sovinifurnishing.com may contain inaccurate information or typographical errors and may not be complete or current with regards to product pricing, description and availability. Sovinifurnishing.com reserves the right, in its sole discretion to revise any errors / inaccuracies, change and/or update information any time without notifying (including after you submitted an order). This site may contain links to other websites that are owned and operated by third parities. Sovinifurnishing.com does not assume any responsibility or liability for the operation, products or content located on any such website. Any and all such links are provided for your convenience only and you access them at your own risk. It is your responsibility to review carefully their privacy statements and other terms of use. Sovinifurnishing.com makes no representation or warranty with respect to any product sold. Except as expressly stated herein, Sovinifurnishing.com expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on Sovinifurnishing.com, including but limited to implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall Sovinifurnishing.com, its suppliers or their respective directors, officers, employees, or agents be liable to you or to any third party for any indirect, consequential, incidental, special or punitive damages arising in any way from any product sold on Sovinifurnishing.com. In no event shall Sovinifurnishing.com’s liability exceed the price you paid for the product that is the subject of the claim. Sovinifurnishing.com is operated on an “AS IS”, “AS AVAILABLE” basis. To the full extent permitted by law, Sovinifurnishing.com and its affiliates disclaim any and all representations and warranties with respect to this site and its contents, whether express, implied or statutory, including but not limited to warranties of title, merchantability and fitness for a particular purpose of use. Without limiting the foregoing, Sovinifurnishing.com and its affiliates do not represent or warrant that the Sovinifurnishing.com website will operate without interruption or error. Under no circumstances shall Sovinifurnishing.com or its affiliates or any of its employees, directors, officers, agents, vendors or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use Sovinifurnishing.com, including but not limited to general, special, indirect, punitive, consequential, incidental, exemplary or any other type of damages. Your use of this site is at your soul risk. Sovinifurnishing.com does not warrant that the content will be uninterrupted or error free.
Account Security:
- Customer must be entirely responsible for maintaining the confidentiality of customer login and passwords.
- Customer must be entirely responsible for any/all activities that occur under the account.
- Customer agrees to notify Sovinifurnishing.com immediately of any unauthorized use of their account or any other breach of security.
- Sovinifurnishing.com will not be liable for any loss that may incur as a result of someone else is using the customer’s account information, either with or without their knowledge.
- Customer further agrees to be held liable for losses incurred by Sovinifurnishing.com or another party due to someone else is using the account.
- If you are under 18 years of age, you may use Sovinifurnishing.com under the supervision of your parent.
Cookies:
Like most interactive websites this Company’s website uses cookies to improve a quality of our service when you visit our website and other websites of interest to you. Cookies are used in some areas of our site to enable functionality of this area and ease of use for those people visiting. We use IP addresses to analyse, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. For systems administration and troubleshooting purposes, our web server automatically log standard access information including browser type, URL requested and referral URL. This information is not shared with third parties and is used only within this company on a need to know bases. Any individually identifiable information related to this date will never be used in any way different to that stated above without your explicit permission.
ELECTRONIC NEWSLETTERS & E-MAILS
When you place an order with Sovinifurnishing.com you will receive email updates regarding the status of your order. As a registered Sovinifurnishing.com customer, you may receive emails from us including newsletters and special offers. If you would no longer wish to receive these emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or you can email us at info@sovinifurnishing.com.
ORDER CONFIRMATION
After your order is completed, you will receive an ORDER CONFIRMATION email to the email address you provided during checkout. This email is your receipt. If you do not receive an ORDER CONFIRMATION email from us within 24 hours of placing your order please call our customer service.
CANCELLATION & REFUND POLICY
Minimum 24 hours notice of cancellation is required. Customer must call or email us at orders@sovinifurnishing.com with cancellation request. Order will be canceled and full refund will be processed/credited to your account within 7-10 business days. Orders are processed within 24-48 hours.
Cancellation of placed order which has already been processed and/or shipped is subject to 25% cancellation/restocking fee.
Please allow 7-10 business days from the date we receive your return to process your refund.
The refund will be issued and credited to the original card account, which was used to complete the order.
We DO NOT refund the original shipping charges or reimburse the cost of return shipping.
Our Goal is to provide you with the best shopping experience!
PAYMENT
We accept: Visa, MasterCard, American Express, Discover, Paypal
SHIPPING & RETURN POLiCY
We do not ship merchandise out of the United States of America.
Please read carefully the following steps below for RETURN and/or EXCHANGE:
- For RETURN or EXCHANGE Sovinifurnishing.com must be notified within 24 hours after the delivery. Customer must call us at Toll free: +1 (877) 930 - 8828 and request a return or exchange.
Customer must have an order number ready.
- Furniture MUST NOT BE ASSEMBLED. Assembled furniture is not RETURNABLE. No refunds allowed if the merchandise has been assembled or used.
- All returns must be in its original packaging including all manufacturer accessories and paperwork and in its original new condition. Please enclose the original receipt with your return. No returns accepted without the receipt.
- No refunds or exchanges allowed if the merchandise has been assembled or used. Never write anything on manufacturer package. Sovinifurnishing.com is not responsible for merchandise being damaged or lost before it reaches us.
- No returns accepted without manufacturer packaging.
- All eligible returns and exchanges are subject to 25% restocking fee.
- Damage and/or defect is not a subject to return the product without the applicable restocking fee. Any damaged/defected item will be replaced at no cost to you.
- Original shipping charges - NON-REFUNDABLE.
- Shipping Charges to return merchandise - NON REFUNDABLE.
Delivery time:
- All orders are processed within 24-48 hours. Delivery time depends on what a customer ordered and stock availability.
- The lead time between the placement of an order and delivery of merchandise from the manufacturer is 7-10 business days (Depends on stock availability and distance).
- Please note due to some of the products we offer are imported from Italy it takes longer to arrive and be delivered. Upon placing order customer representative will contact with shipping details.
DAMAGE / CLAIMS
Please read carefully the following steps for Damage/Claims
- Customer must inspect the merchandise for damage before signing the Delivery Acceptance form the carrier.
- Do not sign the Delivery Acceptance form until you inspect the merchandise for damage during shipping.
- No DAMAGE CLAIMS will be accepted if merchandise Delivery Acceptance form has been signed at the time of delivery.
- Please describe the damage on the Delivery Acceptance form and have the delivery team bring the merchandise back to warehouse for exchange/replacement.
- If you decide to keep damaged item/product Please note no DAMAGE CLAIMS will be accepted after delivery team leaves.
CHANGES TO TERMS OF USE
We reserve the right, in our sole discretion to revise, change and/or modify this website and Terms of Conditions and/or impose new/additional terms & conditions at any time without notifying. All revisions shall be posted on this page. Please check this page regularly to see recent changes.
For immediate assistance please contact our Customer Service -
Toll free: +1 (877) 930 - 8828
OUR GOAL IS TO PROVIDE YOU WITH THE BEST SHOPPING EXPERIENCE & CUSTOMER SERVICE!
THANK YOU FOR SHOPPING WITH US!
